Submit a request – Hypixel Studios

Please choose your issue below

Your email address

Subject

What issue are you having with your Hytale account?

Select the option that best describes the issue you're having with your account

Hytale Account Email(optional)

Please provide the email address linked to your Hytale account. The email is shown in your account details at https://accounts.hytale.com/settings

What do you think might have caused the compromise

Original email associated with the account before it was compromised

Enter the email used during registration

What is the correct email address for your account?

Enter the email address you would like to use for your account. Make sure it's spelled correctly and accessible to you.

Tebex Transaction ID(optional)

Please provide the "tbx-" transaction ID for each Hytale purchase you completed. You can find this transaction ID in the receipt sent to your email address after the purchase was completed.

Full Name Used During Checkout(optional)

Please enter the full purchaser name

Payment Method Used During Checkout(optional)

Enter the payment method used (e.g. Credit Card, PayPal)

Date of Transaction(optional)

Date the transaction was made (MM/DD/YYYY)

Can you access the Hytale email address provided?(optional)

I confirm that I currently have access to the email address listed above and can verify ownership if requested.

What's the problem with your two-step verification?

Choose the option that best describes your two-step verification issue.

Do you have backup codes?

Backup codes can help you sign in if you can't access your usual verification method.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here